Prescription Monitoring Program: Frequently Asked Questions

Below is a list of frequently asked questions that you may find helpful. Please take a look at the FAQ's and if you have any further questions, we have answers. Please submit your questions through our Question Form or call (217) 524-1311

Q. Who must register on the PMP website?
All prescribers with a control substance license must register with the ILPMP regardless of practice.
Q. Does utilizing the PMP through the EHR automated connection mean that you are registered?
No, every prescriber must register on the PMP website to be compliant with Public Act 100-0564.
Q. What is considered "document the attempt to check the PMP"?
It will be up the prescribers and the health care organizations to develop internal policies to ensure compliance with the documentation portion set forth in Public Act 100-0564.
Q. Is there a penalty for failure to comply?
The Department of Financial and Professional Regulation (IDFPR) is generally authorized to take disciplinary or non-disciplinary enforcement action against any prescriber for failure to comply. Instances of non-compliance will be handled on a case-by-case basis. The IDFPR encourages early compliance, and will enforce new requirements to assist in the goal of reducing opioid abuse and overdose.
Q. Is there any way for a large provider (i.e. hospital) to check in "a batch way" to see if their employees have registered? They are encouraging compliance and want to make sure they are in compliance.
Each prescriber should register themselves on the website.
Q. Will there be any way for hospitals to get a list of those registered, so they can check on the backend to see who is not registered?
If a hospital can provide a list of users, we can verify those registered.
Q.If an inpatient is being ordered a new CS for in hospital use, does the prescriber (or their designees) have to look at the PMP first, before prescribing and dispensing? And if so, do both of them have to document somewhere in the EHR that they did?
We would consider inpatient use exempt from the requirements set forth in this public act. '(f) This Section shall not be construed to apply to inpatients, residents at hospitals or other institutions, or to institutional pharmacies.'
Q.Is there an exemption for checking the PMP database for short-term prescriptions, i.e. 3 days or less?
The only exemptions listed include the following:
  • Oncology Treatment;
  • Palliative Care;
  • 7-Day or less supply provided by an Emergency Department (treating an acute, traumatic medical condition)
Note: (f) This Section shall not be construed to apply to inpatients or residents at hospitals or other institutions or to institutional pharmacies.
Q.If the patient is receiving one dose of a pre-op Controlled Substance during an outpatient surgery, is accessing the PMP and documentation required?
It would not be required if the prescriber is not issuing an actual prescription, but it would still be considered best practice to know the patientís controlled substance history.
Q.Where can I find information on designees?
The administrative rule can be found on our website or you can follow the link for more information
Q. Is there a limit to the number of designees a prescriber or dispenser may have?
Yes, they are limited to three.
Q. Can several prescribers designate the same designee?
Q. How does a prescriber or dispenser designate access to another individual? Do they have to go through your department, or can they just hand over their access codes?
We are in the process of creating a webpage that will allow for such access, both the prescriber and designee will need to register on the webpage and verify access. A user should never share their username and password.
Q. Do they have to identify whose agent/designee they would be? Do they need any specific information from the prescriber or dispenser?
The designee pages are in process and we hope to have them functioning soon. The designee and the prescribers will need to be linked with permission from both.
Q. How can the PMP information help me in my daily practice of medicine?
The PMP database is most useful for detecting and preventing "doctor-shopping." If your registration is approved, you can log on and view the last 6 months of controlled substance prescriptions for a patient. If you see a pattern of excessive use of controlled substances, you can use more caution in prescribing or dispensing to the patient. Another use for the database is for prescribers to detect pharmacy errors or fraudulent use of their DEA numbers. A prescriber can log in and and run a report displaying all schedule drugs reported with their DEA number.
Q. What prescription information is contained in the PMP?
The PMP contains all Schedule 2,3,4 and 5 prescriptions dispensed by Illinois retail pharmacies.
Q. How often is the data in the PMP updated?
All retail pharmacies that dispense schedule drugs are required to report their scripts to the PMP on a daily basis. The scripts are then collected and updated on the website each business day.
Q. Why can't I find scripts that I know have been written and or filled?
There could be several reasons for this.
  1. The dispensing pharmacy is not properly reporting their prescription data to us. If you think that is the situation, please let us know so we can contact the particular pharmacy.
  2. There may be a difference in patient name spelling from how you think it is spelled and how it is actually listed in the PMP. For example, a prescription could have been written by a prescriber for a patient with the first name of "Jennifer" but the pharmacy filled it as "Jenifer". Enter the first few defining letters of the name up to the point where ambiguity may begin. For example, enter "Jen" as the patient first name.
  3. If the prescription had been written and or filled in the last week, it has not yet been reported to the PMP. Most likely it will appear after all scripts are loaded into the PMP on Friday.
Q. Why do I do see scripts in the PMP attributed to me that I did not write/prescribe and what can I do about it?
The dispensing pharmacy may have erroneously entered into their computer system your name/DEA number as the prescribing physician. And of course there is the possibility that unauthorized prescriptions are being written using your name and DEA number. Please contact the dispencing pharmacy with the details of the discrepancy.
Q. How does HIPAA effect the PMP.
Because the disclosures of information to the PMP by Pharmacies are mandated and not discretionary, the patient does not need to be informed of the disclosure, and does not need to consent to it. For more information about HIPAA go to the United States Department of Health and Human Services Office for Civil Rights - HIPAA Page.
Q. Who can access the data contained in the PMP.
Licensed prescribers and dispensers of controlled substances can view the PMP data for current and prospective patients only. Law enforcement officers are allowed indirect access to prescripiton data during an active investigation.
Q. Can I consult with other prescribers and dispensers listed on the PMP without patient authorization?
According to HIPAA, this type of consultation is permitted because consultation is within the HIPAA definition of "treatment".For more information about HIPAA go to the United States Department of Health and Human Services Office for Civil Rights - HIPAA Page